Privacy Policy RM77 – Data Protection Your Privacy

Rm77 takes member privacy extremely seriously. As an online entertainment platform operating in Malaysia, we understand how important the trust you place in us is every time you share personal information. This Privacy Policy has been carefully crafted to ensure you fully understand your rights and how we handle your data.

This document describes rm77's privacy practices regarding information collected through:

• The official rm77 website at rm77.fun
• Rm77 mobile app for iOS and Android
• Any written or digital communication between you and the rm77 team
• Any other services provided by rm77 to its members

This policy is effective from 1 January 2026 and supersedes all previous versions of the Privacy Policy. rm77 reserves the right to update this policy from time to time to reflect changes in business operations or legal requirements. In the event of significant changes, we will notify members via email or a prominent notice on the platform.

If you disagree with any part of this policy, you have the right to stop using the rm77 platform and request the closure of your account.

Rm77 collects various types of information depending on how you interact with our platform. The following is a full breakdown of the data that may be collected:

Rm77 does not collect data that is unnecessary or irrelevant to platform operations. We adhere to the principle of data minimisation — only data that is strictly necessary is collected.

Rm77 uses collected data solely for legitimate purposes directly related to platform operations. The following are the primary purposes for data use:

• Account management: To create, verify, and maintain your member account, including the KYC process required to ensure the safety of all members.
• Transaction processing: To securely and accurately process deposits, withdrawals, and all financial transactions you carry out on the rm77 platform.
• Legal compliance: To fulfil applicable legal obligations, including anti-money laundering (AML) requirements and statutory reporting responsibilities.
• Platform security: To detect, investigate, and prevent fraudulent activity, misuse, or unauthorised access to your account.
• Customer support: To provide accurate and effective assistance when you contact the rm77 support team.
• Service improvement: To analyse aggregated usage patterns in order to improve the user experience and develop better new features.
• Marketing communications: To send information about promotions, bonuses, and exclusive offers — only to members who have consented to receive such communications. You may unsubscribe at any time.
• Responsible gaming: To monitor gameplay patterns and identify members who may need assistance with gambling-related issues, as part of our commitment to responsible gaming.

Rm77 does not sell, rent, or trade member personal data. However, in certain circumstances, your information may be shared with the following parties:

• Third-party service providers: Providers that support platform operations, including cloud computing service providers, licensed payment processors, and identity verification services. All such providers are bound by strict confidentiality agreements and may only process data in accordance with rm77's instructions.
• Regulatory authority: When required by law or court order, rm77 will comply with legitimate requests from the relevant authorities.
• Gaming business partners: Game software providers (such as Pragmatic Play, Evolution, and others) may receive the minimum information required to operate games. These providers are subject to their own privacy policies and data protection agreements.
• Fraud investigation: In cases involving fraud investigations or financial crime, relevant information may be shared with the appropriate authorities.

Rm77 does not transfer your personal data outside Malaysia without ensuring an adequate level of protection and compliance with applicable laws. Should cross-border data transfers be required, rm77 will ensure that appropriate data protection agreements are in place.

Rm77 consistently invests in sophisticated cybersecurity infrastructure to protect member data. The security measures we have implemented include:

• 256-bit SSL Encryption: All data communications between your device and rm77's servers are encrypted using TLS 1.3 protocol, the highest industry standard currently in use.
• Secure data storage: Personal data is stored in an encrypted server environment with strict access controls. Only specifically authorised rm77 staff may access member data.
• Two-factor authentication (2FA): rm77 supports and encourages the use of 2FA for all member accounts as an important additional layer of security.
• 24/7 Monitoring: Our systems are continuously monitored to detect any suspicious or unusual activity. Our security team is always ready to respond to any threats.
• Regular security audits: rm77 conducts regular penetration testing and independent security audits to identify and address any potential vulnerabilities.
• Passwords are unreadable: Your account password is stored in hashed form using a strong cryptographic algorithm. The rm77 team itself cannot view your password in its original form.

Rm77 uses cookies and similar tracking technologies to enhance your experience on our platform. The following are the types of cookies we use:

• Essential Cookies: These cookies are strictly necessary for core platform functions such as login session verification, security, and language preferences. They cannot be disabled.
• Functional Cookies: Helps the platform remember your preferences such as currency, preferred wagering limits, and display settings. These cookies enhance your user experience.
• Analytics Cookies: Used to understand how members use our platform in aggregate and anonymised form. This data helps us improve platform performance and navigation.
• Marketing Cookies: Used to display relevant promotions and offers based on your usage patterns. You may decline these cookies without affecting the core functionality of the platform.

You can manage your cookie settings through your web browser at any time. Please note, however, that disabling certain cookies may affect the functionality or user experience on the rm77 platform.

Rm77 does not use tracking technology to monitor your activity on other websites outside our platform.

As an rm77 member and an individual protected under Malaysia's data protection laws, you have the following rights regarding your personal data:

Rm77 enforces a strict zero-tolerance policy on child protection. The rm77 platform is exclusively for adult users aged 18 and above.

• Rm77 does not knowingly collect, store, or process any personal data from individuals under the age of 18.
• Our KYC process is specifically designed to detect and prevent the use of the platform by individuals who have not reached the required age limit.
• Should rm77 discover that a child's personal data has been collected inadvertently, that data will be deleted immediately and the relevant account will be closed.
• Parents or guardians who become aware that their minor child has registered on the rm77 platform are advised to contact our support team immediately.

If you have any questions, concerns, or complaints regarding this Privacy Policy or how rm77 handles your personal data, our team is ready to assist through various channels:

• Data protection email: [email protected] — for privacy enquiries and data rights requests.
• 24/7 live chat: Available directly on the rm77 platform for immediate real-time responses.
• Support Page: Visit the FAQ ours for answers to frequently asked questions.

Rm77 is committed to addressing every privacy concern seriously and professionally. We will respond to all privacy-related enquiries within 7 business days. For cases requiring further investigation, the response period may be extended and we will keep you informed of progress.

You also have the right to lodge a complaint with the Department of Personal Data Protection Malaysia if you are dissatisfied with how rm77 handles your data, after first raising the complaint with us.